Shipping policy
We deliver Stone & Solace jewelry with care and provide tracking for every shipped order.
Processing times
- Orders are processed within 1–3 business days, excluding weekends and holidays.
- You will receive tracking information by email when your order ships.
Shipping rates and delivery estimates
| Shipping method | Estimated delivery time | Cost |
|---|---|---|
| Standard U.S. shipping | 3–7 business days | Free on orders $50+; calculated at checkout below $50 |
| Expedited U.S. shipping | 2–3 business days | Calculated at checkout |
| International shipping | 7–14 business days | Calculated at checkout |
Free-shipping threshold: The $50 minimum is based on the merchandise subtotal after discounts. Delivery estimates begin after processing and may vary by destination or carrier conditions.
International orders
Customers are responsible for customs duties, taxes or import fees charged by their country. Customs processing may affect delivery time.
Order fulfillment
Stone & Solace works with third-party suppliers and logistics partners to prepare customer orders. Orders are dispatched from Austin, Texas. Your shipping confirmation will identify the carrier and provide tracking details.
Order tracking
Use the tracking link in your shipping-confirmation email to follow your order.
Returns
Eligible items may be returned within 30 days of delivery. Approved returns include a prepaid return label. See our return and refund policy for conditions and exclusions.
Questions?
Email support@stoneandsolace.com or use our contact page for shipping assistance.